Policies

Cancellation Policy

We appreciate a 24-hour cancellation notice. If you arrive later than ten minutes after your scheduled appointment, your allotted time may be lost.

Return Policy

Unused products may be returned for a full refund in the salon. Opened products with less than 15% used may be returned for a salon credit.

Levels

At Hairy’s Salon + Spa, our hair stylists work on a level system that has two main goals; To promote a path of growth and achievement for our team and to provide options for the various needs of you, our guest.

A stylist’s level is not necessarily related to the years of experience he or she has. The training our team receives is consistent, innovative and in-depth. Our stylists achieve promotions based on several factors, including guest satisfaction, guest retention, performance, and education. Our listed prices reflect that of a Level 1 stylist. Prices will increase with a higher level stylist.

Gift Cards

Gift cards are not transferable, may not be returned, may not be redeemed for cash or used to purchase another gift card. Spa packages may not be substituted. Hairy’s Salon + Spa is not responsible for lost or stolen cards. Gift cards are valid for 12 months after issue date.